View The Changelog
You can keep up to date about new features, improvements, and bug fixes that we release by viewing the plugin changelog. You can also access the changelog from the Changelog tab on the left side of the plugin interface.
1.2 August 12, 2026
- New: Added Support Tab In Plugin UI With Information For Getting Support
- New: Added Secure Temporary Login Feature For Convenient Support Access And Troubleshooting
- New: Added System Report Which Can Be Copied Or Downloaded As An image For Quick WordPress And Server Information For Troubleshooting
- Improvement: Improved The Customer Dashboard Support Portal Experience By Allowing Administrators To Test Customer Dashboard Features
1.1.1 April 12, 2026
- New: Added Option To Delete Support Tickets In List And Individual View
- New: Added Status Badges To Each Email Template
- Improvement: Enhanced Support Ticket Text Editor UI With A Cleaner And More Modern Design Aligned With SureCart And SurelyWP
- Improvement: Updated Terminology For Clarity In The Reset Settings Popup
1.1 September 11, 2025
- Improvement: Refreshed The Plugin Settings Interface With A Polished Design For improved Usability And Modern Style
- New: Added Feature To Export And Import Settings
- Improvement: Updated The Support Ticket Table In The Customer Dashboard To Ensure Mobile Responsiveness
1.0.14 July 9, 2025
- New: Added Setting To Conditionally Hide Related Order Field In The Support Form If No Order Exists
- New: Added “Settings” Link In WordPress Plugins List For Convenience
- Improvement: Updated The Support Form UI To Be Consistent With Other Addons
- Improvement: Updated All Settings Description Font Color
- Fix: Updated The Support Tickets Showing In The SureCart Admin Menu After The Recent SureCart Update Changed Slugs With A New “Getting Started” Menu Link
1.0.13 April 28, 2025
- Fixed: Resolved The Issue With Headers Already Being Sent
1.0.12 April 16, 2025
- Fix: Resolved The Issue With Adding Form Fields
1.0.11 February 27, 2025
- Improvement: Added Hooks For The Support Ticket View
1.0.10 February 10, 2025
- Fix: Resolved Placeholder Image Displaying Instead Of Product Image
1.0.9 February 4, 2025
- Improvement: Simplified The Support Request Form By Combining Order And Product Selection Into A Single Option Formatted As [Order Number – Product Name]
1.0.8 January 7, 2025
- New: Added Setting To Show Or Hide The Request Support Button On Each Order In The Customer Dashboard
- New: Added Setting To Customize The Support Portal Tab Text
- New: Added Default Related Order Field In Settings
- New: Added Setting To Make The Related Order Dropdown Field Required Or Not For New Support Tickets
- Improvement: Updated The Product Logo In Services To Object Fit Contain And Removed Max Height
1.0.7 December 30, 2024
- Improvement: Optimized Database Query Execution On Page Load
- Fix: Addressed The Issue Of Excessive HTTP Requests
- Fix: Addressed Page Load Issue In The Customer Dashboard
1.0.6 November 18, 2024
- Fix: Block Styling Issue In Order And Customer Page
1.0.5 October 17, 2024
- New: Added Support For User Switching In Toolkit For SureCart Addon
- New: Added Customer Name Column To Admin Support Ticket List
- Improvement: Updated Code To Ensure Compatibility With SureCart 3
- Improvement: Added Hooks For All Columns In The Support Ticket List
1.0.4 October 10, 2024
- New: Added SureTriggers Integration
- Improvement: Enhanced Timezone Support Across All Features To Work Seamlessly In Every Timezone
1.0.3 October 3, 2024
- Improvement: Enhanced List Table Design For Mobile Responsiveness
- Fix: Resolved ‘Request Support’ Button Issue On The SureCart Custom Dashboard
1.0.2 September 13, 2024
- Improvement: Updated The ‘Recipient Email Addresses for Support Ticket Notifications’ Field To A Dropdown To Ensure Valid Email Addresses Are Selected
1.0.1 September 9, 2024
- New: Added TinyMCE Rich Text Editor And HTML Support In Messages
- New: Made All Links Clickable Within Messages
- New: Added TinyMCE Rich Text Editor And HTML Support In Form Field Descriptions
- New: Added TinyMCE Rich Text Editor And HTML Support In Email Templates
- Improvement: Updated The Shortcode/Block For Admin To View Support Tickets
- Improvement: Updated The Textarea Font To Match Other Fields
- Improvement: Added Missing Translation Strings
1.0 August 27, 2024
- Initial Release
Check For Updates
Whenever we release a plugin update with new features, improvements, or bug fixes, you’ll receive a notification in your WordPress plugin list with a prompt to update. You can also check for update alerts in the top-right corner of the plugin interface.
For major version updates, we’ll publish a blog post or video showcasing the new features. Stay connected by subscribing to our newsletter, visiting our blog, subscribing to our YouTube channel, and joining our community in the Facebook group to get all the latest news and discussions!
